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PRODUCT TOUR
![]() A First Look Atlas
A single repository for all the knowledge on your subject that everyone can view and contribute to with ease.
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![]() Asking a Question
If you can’t find the answer, then ask the question. Tag it for context and crowdsource the information you require.
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![]() Filter By Topic
Don’t drown in a sea of information. Filter and find content you care about quickly, by simply selecting the topics you are interested in.
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![]() Viewing a Question
Whether you have the answer, are interested in the reply or just passing by, viewing a question in Atlas encourages engagement within the community.
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![]() Relevant Reply Options
Respond effortlessly to questions by selecting from existing FAQs, documents, videos, support tickets from Gemini, blog posts, or even another question!
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![]() Reply with FAQ
If an FAQ cannot be used to answer a question, then what good is it? Reply to common questions with an existing documented answer: just point-click-reply.
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![]() Answer a Question
Derive satisfaction by helping others. Give kudos to those who contribute to the conversation and up-vote great responses.
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![]() Inline Commenting for Questions
Augment the conversation without disturbing the flow. Add subtle comments such as "me too" when appropriate.
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![]() Find and Bookmark Any Content
Never lose solutions, no need for browser favourites. Atlas is the home of the answer and so it lets you bookmark any content in it.
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![]() Compiling Documentation
Atlas renders help documentation obsolete. Author and publish documentation within Atlas and let users compile their own "manuals" on topics relevant to them.
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![]() Drag-Drop Image Upload
Drag and drop images into Atlas documents or use Windows Live Writer for a rich authoring experience from your Desktop. Migrate existing content with ease.
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![]() Build and Print Your Documentation
Nobody wants large PDF documents when their problems are specific. Simply allow users to select topics of interest and download a personalized PDF document.
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![]() FAQs
Ensure you only ever answer the same quesiton once. Place FAQs at the heart of your support system and use them as your replies.
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![]() Hierarchical Tag Organizaton
Impose a hierarchy on complex domains so that users can easily navigate their way through the content landscape.
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![]() Customization Supported
Make your mark and put a personal stamp on Atlas. Skin it, tweak it, brand it for your purposes.
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![]() YouTube, Vimeo, Viddler Video Support
Videos and podcasts are now an integral part of the knowledge eco-system. Atlas lets you tag them and treats them like any other system resource. Integrate with YouTube, Viddler and Vimeo.
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