PRODUCT TOUR




A First Look at Atlas
A First Look Atlas
A single repository for all the knowledge on your subject that everyone can view and contribute to with ease.
Asking a question
Asking a Question
If you can’t find the answer, then ask the question. Tag it for context and crowdsource the information you require.
Filter By Topic
Don’t drown in a sea of information. Filter and find content you care about quickly, by simply selecting the topics you are interested in.
 
Viewing a Question
Viewing a Question
Whether you have the answer, are interested in the reply or just passing by, viewing a question in Atlas encourages engagement within the community.
Relevant Reply Options
Relevant Reply Options
Respond effortlessly to questions by selecting from existing FAQs, documents, videos, support tickets from Gemini, blog posts, or even another question!
Reply with FAQ
Reply with FAQ
If an FAQ cannot be used to answer a question, then what good is it? Reply to common questions with an existing documented answer: just point-click-reply.
 
The question answered
Answer a Question
Derive satisfaction by helping others. Give kudos to those who contribute to the conversation and up-vote great responses.
Inline Commenting for Questions
Inline Commenting for Questions
Augment the conversation without disturbing the flow. Add subtle comments such as "me too" when appropriate.
Find and Bookmark Any Content
Find and Bookmark Any Content
Never lose solutions, no need for browser favourites. Atlas is the home of the answer and so it lets you bookmark any content in it.
 
Viewing Documentation
Compiling Documentation
Atlas renders help documentation obsolete. Author and publish documentation within Atlas and let users compile their own "manuals" on topics relevant to them.
Drag-Drop Image Upload
Drag-Drop Image Upload
Drag and drop images into Atlas documents or use Windows Live Writer for a rich authoring experience from your Desktop. Migrate existing content with ease.
Build and Print Your Documentation
Build and Print Your Documentation
Nobody wants large PDF documents when their problems are specific. Simply allow users to select topics of interest and download a personalized PDF document.
 
FAQs
FAQs
Ensure you only ever answer the same quesiton once. Place FAQs at the heart of your support system and use them as your replies.
Hierarchical Tag Organizaton
Hierarchical Tag Organizaton
Impose a hierarchy on complex domains so that users can easily navigate their way through the content landscape.
Customization Supported
Customization Supported
Make your mark and put a personal stamp on Atlas. Skin it, tweak it, brand it for your purposes.
 
YouTube Video Support
YouTube, Vimeo, Viddler Video Support
Videos and podcasts are now an integral part of the knowledge eco-system. Atlas lets you tag them and treats them like any other system resource. Integrate with YouTube, Viddler and Vimeo.